iPhone eSIM settings you need when you land

When you arrive overseas

Do these things when you land:

1. Go to Settings > Mobile (or Cellular)
2. Scroll down to SIMs and click on your eSIM > Ensure it is turned on AND Roaming Data is also enabled
3. Go back to Mobile settings and tap Mobile Data at the top of the screen
4. Ensure you select your Travel eSIM for Mobile Data
5. Turn flight mode on, wait 30 seconds, turn it off again

Once you do the above you should be able to connect, note it can take up to 15 minutes to find the network in a new country for the very first time.

Do not scan the QR code again!

If you already have the eSIM installed like we confirmed above you do not need to scan the QR code again, this will display an error which will tell you the QR code has been used already since the eSIM is already installed.

The eSIM will activate automatically

You do not need to do anything to "Activate" the eSIM provided it is installed already and you have followed the instructions above for when you land it should be all gravy.

You do not need to click anything or scan anything and you don't even need to use or download our app in order to use the eSIM - but we do recommend our ZenSim app for topping up and checking your balance of course.